Casablanca Mohammed V Airport has been ranked among the top 5 airports in the world in terms of "Best Improved Airports"
Casablanca Mohammed V Airport is ranked among the top 5 "most advanced" airports in the world according to the 2022 World Airport Awards, established by the international air transport classification organization "Skytrax".
The rating of the world's most improved airports reflects the improvement in airport quality across the Airport Awards program, according to Skytrax, which since 1989 has conducted ratings for airlines and airports around the world.
It analyzes the airport's overall rating and performance improvements in several categories to identify the airports with the most improvement over the past 12 months.
"This performance is the result of the daily work of our operational teams and all of our partners to better the service of our customers, passengers, and airlines,” Abdelhak Mazour, director of Casablanca's Mohammed V airport, said in a statement.
“We make improving reception and service quality as well as health concerns an absolute priority. This 'customer-centric' state of mind permeates all our daily work: from adopting.
Sigma's lean approach to simplifying the passenger journey to modernizing equipment and furniture to improve comfort and facilitate orientation within the airport, including In it our teams are available to inform and assist passengers,” Mazur explains.
In addition, "we will continue to redouble our efforts on a daily basis to continuously improve the quality of service, hospitality, and the general atmosphere at our stations."
In the Skytrax 2022 ranking of the best airports in the world, Riyadh Airport in Saudi Arabia took first place, ahead of LaGuardia airports in New York (USA), Dammam (Saudi Arabia), Seattle - Tacoma (USA), and Mohammed V. Casablanca airport.
The Skytrax World Airport Awards are the most prestigious awards in the airport industry. They are awarded thanks to the world's largest annual airport customer satisfaction survey.